EMEA Account manager - London

Responsibilities

  • Be the primary point of contact and build long-term relationships with BidFX customers.

  • Grow revenue through identifying cross selling opportunities and communicating these to sales.

  • Arrange and schedule onsite visits for relationship management and training.

  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.

  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

  • Communicate clearly the progress of initiatives to internal and external stakeholders.

  • Forecast and track key account metrics including monitoring customers usage of BidFX.

  • Enhance department and organisation’s reputation by accepting ownership for accomplishing new requests.

  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.

  • Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships.

Requirements

  • Proven account management or other relevant experience.

  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of an organisation, including executive and C-level.

  • Experience in delivering client-focused solutions based on customer needs.

  • Proven ability to manage multiple projects at a time while paying strict attention to detail.

  • Confident in meeting and liaising at client sites.

  • Excellent verbal and written communications skills.

  • EFX knowledge an absolute requirement, multi asset knowledge desirable.

  • Self-motivated with the ability to thrive in a results driven revenue based environment.

  • Natural relationship builder with integrity and reliability.

  • Ability to prioritise competing tasks.

  • Critical thinking and problem solving skills.

  • A desire to constantly seek improvement.

This role reports into our Head of EMEA Sales. Salary dependent on experience.

Apply direct to John McGrath.